Peace of Mind
Adventure, by definition, involves the excitement of taking risks. As a company that has pioneered adventures to difficult-to-access and remote locations since 1982, GeoEx has also developed one of the most comprehensive risk-management programs in the travel industry. Managing travel surprises well can mean the difference between an adventure and a disaster. We are here to help.
GeoEx Complimentary Travel Protection Program
- GeoEx includes the best medical evacuation and rescue services in the industry for COVID and non-COVID medical illnesses and injuries
- COVID is treated as any other medical illness with our coverage
- Emergency medical evacuation* and medical advisory services up to $300,000
- Secondary medical expense coverage up to $50,000 (i.e. secondary to any coverage your primary insurance affords when you travel abroad)
- Toll-free 24/7 worldwide non-insurance emergency assistance services through Redpoint Resolutions, that can help you in a medical, dental or legal emergency; and assist with emergency cash transfers, lost travel documents and much more
*Evacuation to the guest’s home hospital of choice from their point of illness or injury if the guest:
- Is hospitalized
- Requires hospitalization
- Has an emergent medical condition which requires medical care to avoid death or serious and permanent impairment to the guest’s health
These evacuation triggers are the best in the industry for COVID-19 as well as more traditional medical emergencies.
GeoEx Optional Travel Protection Program
- Emergency medical evacuation or transportation services up to $300,000
- Primary medical expense coverage up to $100,000
- Trip cancellation or interruption coverage for twenty-one covered events including if unexpected covered medical problems require that you change your travel plans
- Pre-existing conditions waiver applies when conditions are met
- Coverage for baggage loss, theft, damage or delay
- Toll-free access to Redpoint Resolution’s International’s 24/7 worldwide non-insurance emergency assistance services that can help you in a medical, dental or legal emergency; and assist with emergency cash transfers, lost travel documents and much more
For your convenience, the cost of this coverage will be reflected on the invoice for your GeoEx journey. To enroll in the program, simply pay the amount indicated along with your trip deposit, or at any time until (or with) final trip payment. Note: plan cost includes both insurance and non-insurance services.
More information about the optional protection plan can be found here:
GeoEx Optional Travel Protection Program with Cancel for Any Reason Coverage
For even greater peace of mind, GeoEx now offers an upgrade to the standard Guest Protection Program which allows you to cancel your journey for any reason for an additional cost. This Cancel for Any Reason coverage significantly offsets the cost associated with cancelling a journey. Benefits and restrictions are as follows.
- If you cancel your trip due to a non-covered reason you will be reimbursed for 75% of the supplier cancellation penalties while covered reasons are reimbursed at 100%
- You must purchase the Travel Protection Program with Cancel for Any Reason Coverage within 15 days of trip deposit
- Trip must be canceled 2 or more days before the scheduled trip departure date
- Guest must be able to travel on date of purchase
- Guest must insure 100% of trip cost to be eligible
If you have protection program questions or a claim, they can be handled quickly and efficiently on our administrator’s dedicated service line at +1 415-481-0727.